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Advertised: 07 Sep 2018

Sarawak Information Systems Sdn Bhd (SAINS) - Company No. 213181-W
With over 26 years of proven track record and extensive skills in providing digital technology and software solutions, enterprise network infrastructure, security and end-to-end ICT services, SAINS is widely recognized as a leading provider of world-class digital solutions by our customers.

We strive to provide excellence in best business practices and international quality service standards. In fulfilling our commitment to the Sarawak Government, SAINS operates a 24x7 Malaysia-wide Call Center service as well as a pair of Data Centres hosting more than 200 different critical Business Applications, Hardware and Network Support for approximately 20,000 dedicated users.

Data Centre Support Personnel
( Sarawak - Kuching, Full-time )

Responsibilities:


  • Able to perform rotating 12 hours shift to support 24x7 onsite facilities management operations
  • Perform 24x7 monitoring facilities monitoring systems, critical facilities equipment and other equipment associated with the data centre environment including fire safety, mechanical and electrical  environment.
  • Provide support to all customer service request, incident and problem management activities.
  • Manage data centre backup onsite and offsite tapes
  • Maintain on going communication and updates to customers and vendors where applicable
  • Respond quickly to all emergency situation (eg fire, evacuation, equipment failure, etc) and customer request.

Requirements:

  • Diploma in IT or related field.
  • Good in communication skills - both written and spoken
  • Strong analytical and problem solving skills
  • Customer oriented, proactive, independent, self motivated and able to work under pressure
  • Possess own transport
  • Willing to work on shift, standby and public holiday.

Company Contact Information
Corporate Transformation & Talent Development Division
Human Resource Management Section
Sarawak Information Systems Sdn. Bhd. (SAINS)
Lot 9366, Section 64 KTLD, Jalan Uplands
93620 Kuching
Sarawak


Tel. : 60 82 426733
Fax : 60 82 247681